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K0stadin0v1's avatar
2 years ago
Solved

NFS Heat missing deluxe content.

I purchased NFS Heat Deluxe a year ago. All content worked fine. Now I am unable to access any of the Deluxe content/ cars. The game says. I do not own the deluxe edition anymore. But when I go to library on my PS4 says NFS Deluxe. I tried restoring licenses, but it did not work.

  • Hi @K0stadin0v1 

    To check have you tried all of the steps below?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @K0stadin0v1 

    To check have you tried all of the steps below?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database
  • Hi tried all of your solutions and they did not work. I also reinstalled the game with no success

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