Forum Discussion
Does your machine meet the requirements below?
If you are seeing a black screen, try Alt+Tabbing out and then click the game on the taskbar.
MINIMUM REQUIREMENTS
OS: Windows 10
Processor (AMD): FX-6350 or Equivalent
Processor (Intel): Core i5-3570 or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon 7970/Radeon R9 280x or Equivalent
Graphics card (NVIDIA): GeForce GTX 760 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 320 KBPS or faster Internet connection
Hard-drive space: 50 GB
- 6 years ago
Maybe this is the answer why. I fall short on the videocard. Mine is just a GTX650 right now.
After the cloudsave part I don't see anything happening anymore. I just thought that it would still let me in. With Forza Horizon 4, I was able to try even at least a demo game.
Thanks for answering.
- 6 years ago
@EA_Barry I have a guess on why it's not launching. Please see attached screenshot. Can I get my Product Code? It was not sent to my email and also I can't find it in the Game Properties in origin.
- EA_Atic6 years ago
DICE Team
Hey, @GHK902 the game is on the account already you cant install without it, no product code needed - When buying EA games from Origin you don't get sent the code. The game will be automatically added to the account.
For the issue, you are under the minimum requirements for the game. What we can do is suggest troubleshooting steps to see if the there is a workaround but we cant guarantee that it will work as you are below the requirements we have set for the game.
/Atic