Forum Discussion
I suspect one of two issues here, either your console is overheating or is actually damaged and needs to be replaced.
To try to address the first possibility, make sure your console is stored out in the open and not in an enclosed space or cabinet.
With the console powered off and physically disconnected from the power, use a vacuum cleaner to remove any built up of fluff type of material from all the vents around the sides and back of the console.
If after cleaning the vents the visual issue you describe continues, you may need to contact Sony for hardware support.
Thanks.
- EA_David5 years ago
Community Admin
@ErockErock98 Hi, the error you're currently experiencing is a server-side one, it's affecting a lot of folks, for the past few hours.
The studio are aware of the issue and are working on it, so please check back later.