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Guanpunchman's avatar
Guanpunchman
10 months ago
Solved

nfs heat won’t least me play online i have gamepass

so i start it up through ea play and i have gamepass ultimate so its gonna come with it and every time i open it up it says i need to link an ea account and i have one already linked to my xbox and i...
nfs heat
  • EA_cuervo's avatar
    EA_cuervo
    10 months ago

    Hi @Guanpunchman,

    If you’re already signed in, or you’re not sure if you’ve linked accounts, check the Connections tab in your EA Account settings.

    In case the accounts are properly connected, please try clearing the EA apps cache: 

    1. Go to the EA app's menu. On Windows, select the three dashes in the far-left corner of the EA app. On macOS, click Help at the top of the screen, then choose App Recovery.
    2. Scroll to Help.
    3. Click App recovery.
    4. Select Clear cache.

    If the accounts are not connected correctly, you can find instructions on how to connect them here: Linking your platform accounts to your EA Account

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 months ago

Hi @Guanpunchman,

If you’re already signed in, or you’re not sure if you’ve linked accounts, check the Connections tab in your EA Account settings.

In case the accounts are properly connected, please try clearing the EA apps cache: 

  1. Go to the EA app's menu. On Windows, select the three dashes in the far-left corner of the EA app. On macOS, click Help at the top of the screen, then choose App Recovery.
  2. Scroll to Help.
  3. Click App recovery.
  4. Select Clear cache.

If the accounts are not connected correctly, you can find instructions on how to connect them here: Linking your platform accounts to your EA Account

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