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camo_minion_89's avatar
camo_minion_89
2 years ago
Solved

NFS heat

What is wrong with nfs heat every time I go to play my game it either glitches really bad or it says it took to long to load and I gotta restart the console or close the game several times 
nfs heat
camo_minion_89's avatar
camo_minion_89
2 years ago

I can’t remember what exactly it says but I know it says the game or disc took too long to load and when it does it starts glitching like everything will disappear sometimes even the road and you’d fall in to a deep hole or in a certain tunnel a random wall would appear at the end and you’d run into and it would stay for awhile and I’m playing on Xbox one 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @camo_minion_89 are you playing from disc or digital?

Also, can we try the following?

  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 

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