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cosmoswalker001's avatar
cosmoswalker001
4 years ago
Solved

NFS hot pursuit - remastered crashes on PS5 during startup

Paid and downloaded NFS via playstation store. During starup NFS shows a message about blocked scene...then asks to enter EA account and then crashes. Tried to enter EA user id multiple times but it ...
  • EA_Atic's avatar
    EA_Atic
    4 years ago

    @cosmoswalker001 Could you try to power cycle the console and see if that helps. 

     

    Power cycle the PlayStation console

    1. Completely turn off the PlayStation by holding the power button.
    2. Wait for the power light to stop flashing, remove the power cable and leave the system for 20 minutes.
    3. Reconnect and attempt to launch Safe Mode.

    /Atic 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago

@cosmoswalker001 Could you try to power cycle the console and see if that helps. 

 

Power cycle the PlayStation console

  1. Completely turn off the PlayStation by holding the power button.
  2. Wait for the power light to stop flashing, remove the power cable and leave the system for 20 minutes.
  3. Reconnect and attempt to launch Safe Mode.

/Atic 

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