@Jtrahair
These are the information I have found for controlllers in general:
If your device is not recognized, or if you'd like to modify the configuration the game has pre-assigned to your controller, select ‘Controls’ through the Options menu. The re-mapping tools in this menu allow you to change your button configuration for optimal play.
When you re-map your controls the new configuration is saved in this location:
For Windows Vista/Windows 7:
\Users\<username>\Documents\Criterion Games\Need for Speed(TM) Hot Pursuit\Save\Default\controls.NFS11Save
For Windows XP:
\Documents and Settings\<username>\My Documents\Criterion Games\Need for Speed(TM) Hot Pursuit\Save\Default\controls.NFS11Save
To correct any controller problems, properly configure and calibrate the device from the Windows Control Panel. If the problem continues, disconnect the device from your computer before playing Need for Speed™ Hot Pursuit. Always ensure the latest manufacturer drivers are installed for your device.