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84fef60096585eb's avatar
84fef60096585eb
2 years ago
Solved

NFS Hot Pursuit Remastered - Lobby Crash Hack

Someone is using a lobby crash hack which is severely disrupting the ability to play Hot Pursuit mode online.  They've been doing it for weeks.  People are literally unable to play the game because o...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hey @84fef60096585ebf 

     

    If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:

     

    Report players for cheating, abuse, and harassment

     

    From there they will look into the report and take the appropriate action if needed.

     

    Please Note, We are unable to assist with reports of players who may be breaking our fair play rules here on Answers HQ. Please see our Forum Rules & Guidelines. 

     

    Thanks for reporting!

84fef60096585eb's avatar
84fef60096585eb
2 years ago

@EA_Illium 

Yes, there's a big issue on NFS Hot Pursuit cross-play.  There's a PC Player jumping from lobby to lobby using a lobby crash hack so no one actually gets to play.  I've reported them but nothing's been done and the case I opened has been tagged as 'fixed'.  It's not fixed..... it's far from fixed.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @84fef60096585ebf 

 

If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:

 

Report players for cheating, abuse, and harassment

 

From there they will look into the report and take the appropriate action if needed.

 

Please Note, We are unable to assist with reports of players who may be breaking our fair play rules here on Answers HQ. Please see our Forum Rules & Guidelines. 

 

Thanks for reporting!

  • 84fef60096585eb's avatar
    84fef60096585eb
    2 years ago

    @EA_Illium 

    The reporting function on the website just takes you round in circles.  I had to use the Live Chat.  The first case I logged was tagged as fixed the following day so I reported it again.  My case is currently sat there tagged as 'No Fix'.  

    There is a fix for this.  Someone from EA spends an hour in hot pursuit mode, exotic class between 10pm and midnight gmt where they'll see for themselves what's going on.  This is above and beyond normal cheating..... people are literally unable to play the game online.

    • TwinShards's avatar
      TwinShards
      Rising Novice
      2 years ago

      You are far from being alone. EA does not appear to enforce any of their rules in regard to cheating. If you report any players for cheating using EA App, nothing will happen.
      If you come here to complaint in the forum you will get the same bot-like reply from peoples like @EA_Illium which is not helpful in the slightlest.

      I will refrain from typing out the full names because of the ridiculous "name and shame" forum rule but anyway, the following 4 players starting by

      Flea * * * * * * *
      Juco * * * * * *
      Kaza * * * * * * *
      Prys * * * * * *

      use hacks to prevent the lobbies from starting util everyone but them have left. If they do not freeze the lobby they will use cheats of all kind ruining the lobby.

      It's ridiculous that there is some cheaters that i have seen on the same day that i bought the game are still free to cheat.

      There is a Youtuber that publicly give cheats know as Weaver Cattle Company. Please don't come with "name and shame" as this player is self-reporting by uploading those cheating video. Guess what? He is still not banned to this day.

      • 84fef60096585eb's avatar
        84fef60096585eb
        2 years ago

        @TwinShards 

        This isn't a lobby freeze which can be done simply by the host sitting on the select event map screen.

        This is someone coming into the lobby and kicing everyone back to the menu screen.  Someone msgd me a couple of days ago and told me it's a well known playstation player on a pc account.  Not sure how true it is but it kind of makes sense it's them.

        Atm a lot of us aren't getting to play at all, some have stopped playing completely and if it carries on it'll just get harder and harder to find people to play against.

        "Normal" cheating is a lot easier to deal with.  For one thing, they don't seem to have a long attention span and tend to leave after a couple of games lol.  It's still frustrating though and ruins a good lobby.  Like you I've reported people, sent in clips and nothing happened to them. It's just a case of taking our money and moving on to the next game to fill the company coffers some more.

        I understand people are using this crash hack on several different games.  It has the potential to severely disrupt online gaming and if I was EA I'd jump at the chance to try and understand how it works, but like you say, they're not interested.

        Thanks for replying though, and for the info.  I appreciate it !!!

  • 84fef60096585eb's avatar
    84fef60096585eb
    2 years ago

    This issue is still on-going.  The person responsible has been reported to EA via livechat numerous times by myself and several others.  Can you please tell me why are EA ignoring us? 

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