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maxDnD's avatar
maxDnD
5 years ago
Solved

NFS Hot Pursuit Remastered PC: game not accepting "up" arrow key to start

Hi I just installed Need for Speed Hot Pursuit Remastered on my gaming Laptop. After going through all initial options, I come to the stage where I have to choose car and then start racing. To star...
  • hrjohn's avatar
    hrjohn
    5 years ago
    @maxDnD it's not up, it's shift.
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago

Thank you. Can I check you took the security software steps above too? I just want to ensure they weren't missed previously. 

tlbm3's avatar
tlbm3
5 years ago
Hi.
I removed everything including security software steps.
It made no difference.
The start button on the game never appeared in Origin.
I just pressed the game and then it became a black screen, and then back to Origin.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    OK, that's interesting, especially as you note issues with Origin previously. If you install the EA Desktop app does that have similar issues running the game?

    https://www.ea.com/news/ea-desktop-app

    Also if you check the Windows Event Viewer are there crash events for the game?

  • tlbm3's avatar
    tlbm3
    5 years ago
    Hi.
    I have now install EA Desktop. I press the start button and the same issues running the game from Origin.
  • tlbm3's avatar
    tlbm3
    5 years ago
    Hi.
    I am shutting down this troubleshooting process.
    Can't find anything that would disturb the game.
    I will now uninstall the game.
    If you come up with an update in the future, you can get in touch.
    Then maybe it works as it should. I want to play.

    The game worked for 110 hours.
    What happened then?
  • tlbm3's avatar
    tlbm3
    5 years ago
    Hi
    For your information.
    Downloaded NFS Payback and the game worked perfectly with my computer settings.

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