NFS Hot Pursuit Remastered PC: game not accepting "up" arrow key to start

EA_David
Community Admin
5 years ago
OK, that's interesting, especially as you note issues with Origin previously. If you install the EA Desktop app does that have similar issues running the game?

https://www.ea.com/news/ea-desktop-app

Also if you check the Windows Event Viewer are there crash events for the game?
tlbm3
5 years ago
Hi.
I have now install EA Desktop. I press the start button and the same issues running the game from Origin.
EA_David
Community Admin
5 years ago
OK thanks, well that's progress of a sort. Did anything show up in Event Viewer? it's ok if not, but sometimes they show up helpful info.

If you're unfamiliar with it, there's a short primer at this 3rd party site: https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/

Also, just to double check, can you ensure your Windows doesn't have any pending updates?
tlbm3
5 years ago
Hi.
I am shutting down this troubleshooting process.
Can't find anything that would disturb the game.
I will now uninstall the game.
If you come up with an update in the future, you can get in touch.
Then maybe it works as it should. I want to play.

The game worked for 110 hours.
What happened then?
tlbm3
5 years ago
Hi
For your information.
Downloaded NFS Payback and the game worked perfectly with my computer settings.

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