I recently tried to play MW2012 again after about a year, and it appears the game is no longer functional. Startup will lead to the legacy activation server, which I presume no longer exists, since nothing I do will get the game activated (accounts, entering a product key, etc). I even installed two separate copies (Steam and EA) and not even the EA copy will activate properly. Is there an ETA on when this will be fixed? It's pretty wild that the game is currently being sold but doesn't even work, but that's a separate topic...

Hey @Blackj_Jerome Typically you will run into this screen if the game is having an issue activating or isn't linked with the account that owns the game (steam in this case). If your accounts are linked together and signing in with your EA account on that screen does not work, we may be having an issue communicating with EA services. If that's not possible we can also try deleting your licenses folder: Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Enable View Hidden Files and Folders Delete all files in the "License" folder. Thanks!

Nevermind It works again anyway, thank you for your feedback

I bought NFS Most Wanted 2012 in Steam and when i tried to play it, i received request to activate game and login into my Origin account. But Origin is gone long time ago, so i tried to login with my EA credentials and receive incorrect login message, so i also tried to register new account and received message that my computer not conneceted to internet which is nonsense, if it was true then how i downloaded game from steam without internet. Then i reached EA support and we found out that somehow , in steam i have NFS Most Wanted 2012 but in EA App recognized NFS Most Wanted 2005. Dont know if my activation issue could be realted to it. Repairs of games , reinstalling aps and games did not help. Hoping here i could find solution.

Hey @Koopa777 Would it be possible to get a screen or clip of how this looks for you?

Sure, I get the below screen, however entering my account details don't actually work. Entering my old Origin username instead of an email works, but then takes me to a screen saying it can't activate the key. I see posts on Reddit/Steam Discussions indicating that creating a new user account on Windows works, which seems to indicate that there is a registry field somewhere that is pointing to the old activation server. For reference, my (first) install of MW2012 is from November 2022 (off a clean OS install), so presumably this is fixed for people who have never installed the game before, but is broken for those who have. I also see people having the issue with NFS Rivals, however it works for me, but I also installed Rivals for the first time ever on Sunday, giving more credence to this theory.

NFS Most Wanter 2012 - Activate Your Game message

36 Replies

EA_Illium
EA Staff (Retired)
12 months ago
Hey @Koopa777

Would it be possible to get a screen or clip of how this looks for you?
Koopa777
12 months ago
Sure, I get the below screen, however entering my account details don't actually work. Entering my old Origin username instead of an email works, but then takes me to a screen saying it can't activate the key. I see posts on Reddit/Steam Discussions indicating that creating a new user account on Windows works, which seems to indicate that there is a registry field somewhere that is pointing to the old activation server. For reference, my (first) install of MW2012 is from November 2022 (off a clean OS install), so presumably this is fixed for people who have never installed the game before, but is broken for those who have. I also see people having the issue with NFS Rivals, however it works for me, but I also installed Rivals for the first time ever on Sunday, giving more credence to this theory.
EA_Illium
EA Staff (Retired)
12 months ago
Hey @Koopa777

Would it be possible to get more information on this?

EA ID (PSN ID/Gamertag):

Are you getting an error message?

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate.

Cheers!
Koopa777
12 months ago
EA ID: Koopa777
Messages: No error messages, outside the "Product cannot be activated" messages
Screenshot: Attached
DxDiag: Attached
ErrorReporter ID: cbcfb944-c7f7-4799-89a4-cb36b2fc62cb
Thanks!
DxDiag.txt101 KB
jookie093
12 months ago
I have the Same Problem I wanted to play nfs mw 2012 Again and the same window appeared
EA_Illium
EA Staff (Retired)
11 months ago
Hi @jookie093, Apologies what is the exact message you get when launching NFS MW 2012?
jookie093
11 months ago
Sign in to Origin To activate Need for Speed Most Wanted And when I try to log in. That doesn't work
EA_Illium
EA Staff (Retired)
11 months ago
Hey @jookie093

Would it be possible to get more information on this?

Platform (or client):

EA ID (PSN ID/Gamertag):

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate.

Cheers!
jookie093
11 months ago
Nevermind It works again anyway, thank you for your feedback
EA_Illium
EA Staff (Retired)
11 months ago
Hi @jookie093, Glad to hear!!