Community Managerdoes your device run Android 4.1 or higher? See the following link for why I'm asking:
Running version 7.0
Community ManagerPlease go through the following Android troubleshooting and let us know if those steps help you, thanks.
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
@EA_Barry yeah i made sure to try all that before i logged this. I have also emailed fire monkey but as yet no response.
The only thing i havent tried is uninstalling and reinstalling. I cant do that because i will lose all my progress. Unfortunately a previous bug has caused all my progress to be saved under anonymous (even when logged in). So all the money ive spent and cars and upgrades ive spend hours and hours upgrading would be gone. (I tested this by installing the game in my phone and it restored a backup thats years old.)
I dont want to restart from almost the beginning, and i dont want to waste the money ive spent (i guess i could apply for a refund from the google store and attempt to get all the money Ive plowedmin back?) But id really just prefer to get my stuff back.
I did save my cc nfs id, so im hoping perhaps my data can be recovered
