Forum Discussion

Anonymous

13 years ago

SolvedApproved

nfs the run online pass

what to doo if ouer NFS THE RUN ONLINE PASS fore ps3 is not working we boght this game new with limited edition last crismas but oll this time we was plaing without loging in to the internet Nov ...

Anonymous
13 years ago
Approved
Thaks to EA consultants we have solve the problem

if anyone facing the same problem:

Thank you for contacting Electronic Arts.

I have gone through your issue and found that you are having issue with your online pass code. Please let me clarify that if you are trying to redeem the Online access code for this game and it is returning an error that the code is invalid or already in use then this could be related to the Region of the game disc not matching the region of your PSN Account.

There is a confirmed way of fixing this however.
First of all, check the region of the game by looking at the number inside the globe on the case.

1 - United States, Canada, Bermuda, U.S. territories

2 - Europe (except Russia, Ukraine, and Belarus), Middle East, Egypt, Japan, South Africa, Swaziland, Lesotho, Greenland

3 - Southeast Asia, South Korea, Republic of China (Taiwan), Hong Kong, Macau

4 - Mexico, Central America, South America, Australia, New Zealand, Oceania

5 - India, Afghanistan, Ukraine, Belarus, Russia, Africa (except Egypt, South Africa, Swaziland, and Lesotho), Central and South Asia, Mongolia, North Korea

6 - People's Republic of China, Hong Kong

Then, create a new PSN Account with the same region as the disc you bought.

Here are the steps to create a new PlayStation Network account.

1. Press the PS button the controller to enter the PlayStation 3 XBM (XrossMediaBar).

2. Select the Users tab.

3. Select Create a New User Account and press the X button.

4. Enter a name for the account and login to the new user account.

5. Select the Friends tab.

6. Select Sign up for PlayStation Network and press the X button.

Note: When creating the new PlayStation Network account, please use a different, valid and accessible e-mail address.

Login to the new account and redeem the access code. It will work this time and allow you to download and install the online access file from the PSN Store.

After it is installed you can now use your normal account from your region to play the game online.

Hope this will be resolved your issue.

Regards,

Electronic Arts – World Wide Customer Experience

IronDust71

13 years ago

Have you got an error message or something that you can describe ?

Anonymous

13 years ago

Approved

Thaks to EA consultants we have solve the problem

if anyone facing the same problem:

Thank you for contacting Electronic Arts.

I have gone through your issue and found that you are having issue with your online pass code. Please let me clarify that if you are trying to redeem the Online access code for this game and it is returning an error that the code is invalid or already in use then this could be related to the Region of the game disc not matching the region of your PSN Account.

There is a confirmed way of fixing this however.
First of all, check the region of the game by looking at the number inside the globe on the case.

1 - United States, Canada, Bermuda, U.S. territories

2 - Europe (except Russia, Ukraine, and Belarus), Middle East, Egypt, Japan, South Africa, Swaziland, Lesotho, Greenland

3 - Southeast Asia, South Korea, Republic of China (Taiwan), Hong Kong, Macau

4 - Mexico, Central America, South America, Australia, New Zealand, Oceania

5 - India, Afghanistan, Ukraine, Belarus, Russia, Africa (except Egypt, South Africa, Swaziland, and Lesotho), Central and South Asia, Mongolia, North Korea

6 - People's Republic of China, Hong Kong

Then, create a new PSN Account with the same region as the disc you bought.

Here are the steps to create a new PlayStation Network account.

1. Press the PS button the controller to enter the PlayStation 3 XBM (XrossMediaBar).

2. Select the Users tab.

3. Select Create a New User Account and press the X button.

4. Enter a name for the account and login to the new user account.

5. Select the Friends tab.

6. Select Sign up for PlayStation Network and press the X button.

Note: When creating the new PlayStation Network account, please use a different, valid and accessible e-mail address.

Login to the new account and redeem the access code. It will work this time and allow you to download and install the online access file from the PSN Store.

After it is installed you can now use your normal account from your region to play the game online.

Hope this will be resolved your issue.

Regards,