Forum Discussion
I'd like to echo that I have similar to the above issues as well. More recently tonight; It was more or less impossible to play any of a speedlist, as any time I started to get into the game and start properly enjoying myself; I get dumped back to singleplayer, qouting either "Disconnected from Autolog" or "Lost Connection to Other Players" As an 'explanation' for this.
Autolog itself also seems to lose connection fairly often within the Single Player. Due to this instability; Playing with friends Via the Autolog friends list seems to be nigh impossible as well, me and another person tried for close to an hour just to see one-another in the Autolog Friends list (Both in single-player, both simply in Free-roam, no police pursuits or anything of the sort.) to no success.
As for the Tech support; That's, sadly, the issue when people over in India are given scripts and keyboards. I've long since given up on attempting EA's online tech support, as it seems to be more useful to perform some sort of ritualistic sacrifice to some dark god to resolve the issue.