same exact thing happened to me, 2 hours ago, the same answer, and this bug does not occurs on a specific console, pc ps xbox are in the same crap, the immature helper, who helped me, lied to me, saying that since they are offline category unlockables, they can't do nothing since they can't check and modify our local savegame files, i've asked about the cloudsave data, they answered me the same soup, they can't check in, and modify your save datas to integrate the patch, they basically dont give af, tons of players are bombing the livechat, and they don't care.... how come it's a local data issue, when pc, xbox, ps have the same issue ._. cmon man, depressing.