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Psytros's avatar
Psytros
5 years ago
Solved

Performance went down the drain after June update

Hi I bought NFS Heat on Steam last Sunday. Played for 14 hours and had some good fun, beside of broken audio in cutscenes (I don't care), had no issues with the game. Since the June update hit yes...
nfs heat
  • Psytros's avatar
    Psytros
    5 years ago

    Hi David

    Thank you for your support.

    I did such a clean boot, following the instructions. Started Steam and went streight into NFS Heat.

    It seem's fine like this, the game running smooth again.

    Yes, I wiped the full folder. Also disabled cloud save to really get a clean install.

    My user.cfg contains this (according to my CPU):

    Thread.ProcessorCount 6
    Thread.MaxProcessorCount 6
    Thread.MinFreeProcessorCount 0
    Thread.JobThreadPriority 0
    GstRender.Thread.MaxProcessorCount 12

    Sound like I will have to go thru each service and the autostart to pin point what is causing the issue :-/

Psytros's avatar
Psytros
5 years ago

Hi together

I found what causing the issues 🙂

I have Acronis True Image 2019 installed as backup solution.

It come with a feature called "Acronis Active Protection", kind of a Anti-Virus, to protect that malware encrypts the drives or change the backups.

I added now the NFS Heat executable "NeedForSpeedHeat.exe" to the process list of Acronis Active Protection and allowed it to be freely executed.

Solved, game runs again with 50+ FPS at night races.

Thank you David to help my find the source.

hansolodeconc's avatar
hansolodeconc
5 years ago

I had the same issue with the 2020 version. Thank god that setting was turned of by coincidence because I had to delete old back-up files. Yesterday I had the same issue and was planning to shelf the game till I got a better graphics card. Seems acronis was the problem

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