Forum Discussion

2 years ago

Solved

PROGRESS DONT SAVE

Why doesn't progress save? I'm losing all the time and it's annoying. I bought it on Steam and play on PC and I've already lost the save twice in a row.

nfs heat

EA_Illium
2 years ago
Hi @Kimchi067

We can try the following and check if your game is able to make a save.

Repair your game via the EA App - Repair (Library > Tile Dots > Repair)

EA App's Cache (Top Left Menu > Help > App Recovery)

Check for other applications that may be limiting EA App or Game performance

Close other running applications on your device

Run the System File Checker tool, then Check for Windows and GPU updates

Restart your device in Clean Boot mode first then try again.

4 Replies

EA_Illium
EA Staff (Retired)
2 years ago
Hi @Kimchi067

Saves for NFS Heat are stored locally, you may run into an issue with your last session saving if something is blocking the game from writing to the save file or run into something like a crash.

Outside of that, if the save file become corrupt you may be unable to save your last session.
Kimchi067
2 years ago
And how can I resolve this? My game doesn't create the save folder it should and I always have to start everything over from scratch. I bought it on Steam and wanted to know how to solve this
EA_Illium
EA Staff (Retired)
2 years ago
Hi @Kimchi067

We can try the following and check if your game is able to make a save.

Repair your game via the EA App - Repair (Library > Tile Dots > Repair)

EA App's Cache (Top Left Menu > Help > App Recovery)

Check for other applications that may be limiting EA App or Game performance

Close other running applications on your device

Run the System File Checker tool, then Check for Windows and GPU updates

Restart your device in Clean Boot mode first then try again.
curysamsher2
2 years ago
I have the issue as well