Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Solved

[PS4] game installation stuck

Hi, I recently downloaded the digital version of the game and after finishing both tutorials my game went back to the main screen and then attempted to install the game. However my it is now stuck a...
  • Anonymous's avatar
    Anonymous
    11 years ago

    The solution is to delete the game completely from your PS4, and start the download again. Once the PS4 adds the " update file " to your download list, stop the download by deleting the update file. Let the other file download and install. Start the game, and play through the tutorial and then quit the game and THEN download and install the update file. This way the update downloads and installs OUTSIDE of the game instead of causing you to be stuck in-game during this process which totally provents you from doing anything else. The game should be fully functional after. Yes, we shouldn't have to do this but until EA fixes the update file this is the ONLY way to NOT get stuck.

    Hope this helps!

Anonymous's avatar
Anonymous
11 years ago

The solution is to delete the game completely from your PS4, and start the download again. Once the PS4 adds the " update file " to your download list, stop the download by deleting the update file. Let the other file download and install. Start the game, and play through the tutorial and then quit the game and THEN download and install the update file. This way the update downloads and installs OUTSIDE of the game instead of causing you to be stuck in-game during this process which totally provents you from doing anything else. The game should be fully functional after. Yes, we shouldn't have to do this but until EA fixes the update file this is the ONLY way to NOT get stuck.

Hope this helps!

Anonymous's avatar
Anonymous
8 years ago

I just bought a copy of just cause 3 and it downloads fine and takes me to boom island. the install has never left 11% and boom island gets very boring very fast. how do i make it install faster? i have tried completely erasing the game from my ps4 and re downloading it but it gets stuck at 11% each time. Could the fact that i bought the game used have any effect? I know how fun this game is and i Just want it to work.

Thank You. 

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