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Kurd_Ripper's avatar
Kurd_Ripper
6 years ago

(PS4) NFS HEAT ALMOST BROKE MY CONSOLE

This is not acceptable with the current issues the game have and broken files within itself, releasing a video game without proper optimisation. just then the game completely went black screen and froze on OCEAN DRIVE track at night, while you can still hear game audio then ps4 pro completely shutdowns without a warning. If this still continues and damages my console, i will sue EA for a broken game and ask for refund from Sony.

I have already taken my part writing and reporting most of the issues since saturday 9th november with other users reported similar crashing and glitches. This will be my last one, i have wasted enough time of my time.

RACE TRACKS

  • Plasma
  •  
  • OceanDrive
  •  
  • Fyling Dutchman
  •  
  • Ultra Sharp
  •  
  • Tachyon
  •  
  • Discovery

(There are more race tracks causes to crash the game, i cant remember)

CRASH AND GLITCHES

  • Freeze and crash on Main Menu loading screen
  • Freeze and crash browsing main garage and dealership
  • Environment disappering - going full speed or slow
  • losing texture and quality
  • Glitching and going through underneath map with racing or free roam

VEHICLES

  • Decals and livery causes game crash
  • Body parts cause game crash
  • In-order to prevent less crashing you have to remove customisation.

IF i have missed anything apart from my experience, please do share your own.

My previous reports:

reports: https://answers.ea.com/t5/General-Discussion/PS4-Need-for-speed-heat-keeps-crashing/m-p/8412928#M3715

Screenhot error: https://www.reddit.com/r/needforspeed/comments/dtgkun/dear_dev_i_get_immediate_blue_screen_on_ps4_pro/?utm_source=share&utm_medium=web2x https://youtu.be/aPK5BHpUO_0

Video: https://youtu.be/aPK5BHpUO_0

video: https://www.reddit.com/r/needforspeed/comments/dubpnc/nfs_heat_this_is_what_happens_to_ps4_users_while/?utm_source=share&utm_medium=web2x

video: https://www.reddit.com/r/needforspeed/comments/dvshfs/nfs_heat_report_anyone_have_this_issue_when/?utm_source=share&utm_medium=web2x

 video: Environment glitching and disappearing

https://www.reddit.com/r/needforspeed/comments/dw6m47/beautiful_game_isnt_it_look_really_close_to_the/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

nfs heat

23 Replies

  • disturbedUKR's avatar
    disturbedUKR
    6 years ago
    @Kurd_Ripper Do you know that the license agreement most probably says that EA gives you no guarantees and can't be liable for any hardware damage, right?
  • BAD_MO__RAGE__F's avatar
    BAD_MO__RAGE__F
    6 years ago

    @disturbedUKRPeople like you make me wonder who is on the publics side and who is sponsored on these forums by these developers. Whats your point and why argue for these developers who are trying there best to annoy us all with broken, unfinished games? Its people like you that these developers see and carry on with it all, words fail me they really do with some of you people. Help the poor guy instead of patronising him. So its ok for his console to be broken is it, because of a clause? laughs

  • Kurd_Ripper's avatar
    Kurd_Ripper
    6 years ago

    @disturbedUKR 

    Did you know here in the UK, we have consumers rights for digital goods?

    UK consumers purchasing digital goods such as software, apps, music, videos, games, and ebooks now enjoy new rights under the Consumer Rights Act 2015.

    gov.co.uk

  • Lukaz0r86's avatar
    Lukaz0r86
    6 years ago

    Is the game seriously this bad on PS4?! I've played for around 8 hours on Xbox One X and not had a single crash or freeze. Played a mix of solo and online and in a group with friends, not even sure I've really encountered anything particularly buggy. 

    Did you try reinstalling the game or doing a hard reset on the console? Is your PS4 Pro getting too hot?

  • Kurd_Ripper's avatar
    Kurd_Ripper
    6 years ago

    @Lukaz0r86  

    Hi. I have reinstalled it 5 times and initialise PS4 pro and deleted all data. It only happens with NFS Heat, I have 8 games installed and their all fine and working. 

  • BAD_MO__RAGE__F's avatar
    BAD_MO__RAGE__F
    6 years ago
    @Lukaz0r86 Listen fellas you guys are getting boring now. Many many people have the issue on ps4 and xbox one ok. Stop with this robotic, industry BS with "its your console or installation" and shut up for once, you clearly no nothing about gaming. The game does not work ok, without crashing on 9/10 peoples ps4 console? wtf dont you understand? DUH
  • Kurd_Ripper's avatar
    Kurd_Ripper
    6 years ago

    @Rednth  well I’m glad it worked out for you. 

    if you read that comment properly?!! It was initially someone else method had happened to share it. It didn’t work for myself.

    anyway doing this method removes the whole game features, what’s the point releasing a game known for customising your own personal vehicles that you can’t use due to broken game. Been over a week now and they have note post a Official post regarding this issue.

    I’m waiting for Sony’s reply on Monday. And this is what they said on Thursday when I reported NFS Heat;

    Thanks for getting back in touch with us regarding your issues with need for speed and for providing the requested screenshots.
     
    I have now passed your case to our specialist team who will review your case and look to resolving your request, once they have done so they will be back in touch with you via email.
     
    Thanks,
     

    Christopher
    Player Support Specialist
    PlayStation Support
     

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