This is not acceptable with the current issues the game have and broken files within itself, releasing a video game without proper optimisation. just then the game completely went black screen and froze on OCEAN DRIVE track at night, while you can still hear game audio then ps4 pro completely shutdowns without a warning. If this still continues and damages my console, i will sue EA for a broken game and ask for refund from Sony.I have already taken my part writing and reporting most of the issues since saturday 9th november with other users reported similar crashing and glitches. This will be my last one, i have wasted enough time of my time.RACE TRACKSPlasma OceanDrive Fyling Dutchman Ultra Sharp Tachyon Discovery(There are more race tracks causes to crash the game, i cant remember)CRASH AND GLITCHESFreeze and crash on Main Menu loading screenFreeze and crash browsing main garage and dealershipEnvironment disappering - going full speed or slowlosing texture and qualityGlitching and going through underneath map with racing or free roamVEHICLESDecals and livery causes game crashBody parts cause game crashIn-order to prevent less crashing you have to remove customisation.IF i have missed anything apart from my experience, please do share your own.My previous reports:reports: https://answers.ea.com/t5/General-Discussion/PS4-Need-for-speed-heat-keeps-crashing/m-p/8412928#M3715Screenhot error: https://www.reddit.com/r/needforspeed/comments/dtgkun/dear_dev_i_get_immediate_blue_screen_on_ps4_pro/?utm_source=share&utm_medium=web2x https://youtu.be/aPK5BHpUO_0Video: https://youtu.be/aPK5BHpUO_0 video: https://www.reddit.com/r/needforspeed/comments/dubpnc/nfs_heat_this_is_what_happens_to_ps4_users_while/?utm_source=share&utm_medium=web2x video: https://www.reddit.com/r/needforspeed/comments/dvshfs/nfs_heat_report_anyone_have_this_issue_when/?utm_source=share&utm_medium=web2x video: Environment glitching and disappearinghttps://www.reddit.com/r/needforspeed/comments/dw6m47/beautiful_game_isnt_it_look_really_close_to_the/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

This game corrupted and damaged my PS4 pro again, like I said in my previous post, I am going to put full complaint snd ask for refund from SONY. This is not acceptable releasing a huge title un-optimist. https://answers.ea.com/t5/General-Discussion/PS4-NFS-HEAT-ALMOST-BROKE-MY-CONSOLE/m-p/8421051/highlight/true#M4188

@BAD_MO__RAGE__FO Instead of finding a solution, we get response like these!!no wonder the gaming industry playing surprise mechanics!

@Lukaz0r86 Hi. I have reinstalled it 5 times and initialise PS4 pro and deleted all data. It only happens with NFS Heat, I have 8 games installed and their all fine and working.

@disturbedUKRPeople like you make me wonder who is on the publics side and who is sponsored on these forums by these developers. Whats your point and why argue for these developers who are trying there best to annoy us all with broken, unfinished games? Its people like you that these developers see and carry on with it all, words fail me they really do with some of you people. Help the poor guy instead of patronising him. So its ok for his console to be broken is it, because of a clause? laughs

@disturbedUKR Did you know here in the UK, we have consumers rights for digital goods?UK consumers purchasing digital goods such as software, apps, music, videos, games, and ebooks now enjoy new rights under the Consumer Rights Act 2015.gov.co.uk

Kurd_Ripper

6 years ago

(PS4) NFS HEAT ALMOST BROKE MY CONSOLE

This is not acceptable with the current issues the game have and broken files within itself, releasing a video game without proper optimisation. just then the game completely went black screen and froze on OCEAN DRIVE track at night, while you can still hear game audio then ps4 pro completely shutdowns without a warning. If this still continues and damages my console, i will sue EA for a broken game and ask for refund from Sony.

I have already taken my part writing and reporting most of the issues since saturday 9th november with other users reported similar crashing and glitches. This will be my last one, i have wasted enough time of my time.

RACE TRACKS

Plasma
OceanDrive
Fyling Dutchman
Ultra Sharp
Tachyon
Discovery

(There are more race tracks causes to crash the game, i cant remember)

CRASH AND GLITCHES

Freeze and crash on Main Menu loading screen
Freeze and crash browsing main garage and dealership
Environment disappering - going full speed or slow
losing texture and quality
Glitching and going through underneath map with racing or free roam

VEHICLES

Decals and livery causes game crash
Body parts cause game crash
In-order to prevent less crashing you have to remove customisation.

IF i have missed anything apart from my experience, please do share your own.

My previous reports:

reports: https://answers.ea.com/t5/General-Discussion/PS4-Need-for-speed-heat-keeps-crashing/m-p/8412928#M3715

Screenhot error: https://www.reddit.com/r/needforspeed/comments/dtgkun/dear_dev_i_get_immediate_blue_screen_on_ps4_pro/?utm_source=share&utm_medium=web2x https://youtu.be/aPK5BHpUO_0

Video: https://youtu.be/aPK5BHpUO_0

video: https://www.reddit.com/r/needforspeed/comments/dubpnc/nfs_heat_this_is_what_happens_to_ps4_users_while/?utm_source=share&utm_medium=web2x

video: https://www.reddit.com/r/needforspeed/comments/dvshfs/nfs_heat_report_anyone_have_this_issue_when/?utm_source=share&utm_medium=web2x

video: Environment glitching and disappearing

https://www.reddit.com/r/needforspeed/comments/dw6m47/beautiful_game_isnt_it_look_really_close_to_the/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

nfs heat

23 Replies

Kurd_Ripper
6 years ago
This game corrupted and damaged my PS4 pro again, like I said in my previous post, I am going to put full complaint snd ask for refund from SONY. This is not acceptable releasing a huge title un-optimist.
https://answers.ea.com/t5/General-Discussion/PS4-NFS-HEAT-ALMOST-BROKE-MY-CONSOLE/m-p/8421051/highlight/true#M4188
disturbedUKR
6 years ago
@Kurd_Ripper Do you know that the license agreement most probably says that EA gives you no guarantees and can't be liable for any hardware damage, right?
BAD_MO__RAGE__F
6 years ago
@disturbedUKRPeople like you make me wonder who is on the publics side and who is sponsored on these forums by these developers. Whats your point and why argue for these developers who are trying there best to annoy us all with broken, unfinished games? Its people like you that these developers see and carry on with it all, words fail me they really do with some of you people. Help the poor guy instead of patronising him. So its ok for his console to be broken is it, because of a clause? laughs
Kurd_Ripper
6 years ago
@disturbedUKR
Did you know here in the UK, we have consumers rights for digital goods?
UK consumers purchasing digital goods such as software, apps, music, videos, games, and ebooks now enjoy new rights under the Consumer Rights Act 2015.
gov.co.uk
Kurd_Ripper
6 years ago
@BAD_MO__RAGE__FO
Instead of finding a solution, we get response like these!!
no wonder the gaming industry playing surprise mechanics!
Lukaz0r86
6 years ago
Is the game seriously this bad on PS4?! I've played for around 8 hours on Xbox One X and not had a single crash or freeze. Played a mix of solo and online and in a group with friends, not even sure I've really encountered anything particularly buggy.
Did you try reinstalling the game or doing a hard reset on the console? Is your PS4 Pro getting too hot?
Kurd_Ripper
6 years ago
~~@Lukaz0r86~~
Hi. I have reinstalled it 5 times and initialise PS4 pro and deleted all data. It only happens with NFS Heat, I have 8 games installed and their all fine and working.
BAD_MO__RAGE__F
6 years ago
@Lukaz0r86 Listen fellas you guys are getting boring now. Many many people have the issue on ps4 and xbox one ok. Stop with this robotic, industry BS with "its your console or installation" and shut up for once, you clearly no nothing about gaming. The game does not work ok, without crashing on 9/10 peoples ps4 console? wtf dont you understand? DUH
Rednth
6 years ago
I used to get crashes until i used your own solution to fix it,
https://answers.ea.com/t5/Technical-Issues/PS4-crashing-error-ce-34878-0/m-p/8407331/highlight/true#M504
Kurd_Ripper
6 years ago
@Rednth well I’m glad it worked out for you.

if you read that comment properly?!! It was initially someone else method had happened to share it. It didn’t work for myself.
anyway doing this method removes the whole game features, what’s the point releasing a game known for customising your own personal vehicles that you can’t use due to broken game. Been over a week now and they have note post a Official post regarding this issue.
I’m waiting for Sony’s reply on Monday. And this is what they said on Thursday when I reported NFS Heat;
Thanks for getting back in touch with us regarding your issues with need for speed and for providing the requested screenshots.

I have now passed your case to our specialist team who will review your case and look to resolving your request, once they have done so they will be back in touch with you via email.

Thanks,

Christopher
Player Support Specialist
PlayStation Support