Forum Discussion

Kurd_Ripper's avatar
Kurd_Ripper
6 years ago

(PS4) NFS HEAT ALMOST BROKE MY CONSOLE

This is not acceptable with the current issues the game have and broken files within itself, releasing a video game without proper optimisation. just then the game completely went black screen and fr...
nfs heat
Kurd_Ripper's avatar
Kurd_Ripper
6 years ago

@Rednth  well I’m glad it worked out for you. 

if you read that comment properly?!! It was initially someone else method had happened to share it. It didn’t work for myself.

anyway doing this method removes the whole game features, what’s the point releasing a game known for customising your own personal vehicles that you can’t use due to broken game. Been over a week now and they have note post a Official post regarding this issue.

I’m waiting for Sony’s reply on Monday. And this is what they said on Thursday when I reported NFS Heat;

Thanks for getting back in touch with us regarding your issues with need for speed and for providing the requested screenshots.
 
I have now passed your case to our specialist team who will review your case and look to resolving your request, once they have done so they will be back in touch with you via email.
 
Thanks,
 

Christopher
Player Support Specialist
PlayStation Support
 
Grimval_NFS's avatar
Grimval_NFS
6 years ago

please keep us updated on your issue. Im so done with EA. Spent over a 100$ to play their trash game and i lost all a week worth of grind. i sitill have my level 50 but i lost 20 mil worth of cars, the deluxe edtiion cars dont even show up in the dealership anymore, all my progress is gone. 

<profanity removed>

  • Kurd_Ripper's avatar
    Kurd_Ripper
    6 years ago

    @Grimval_NFS  @BLVD69 

    Hello again.

    i would like to update you on my NFS Heat refund with UK Sony Player support specialist.

    i reported to Sony on (14/11/19) the phone 7 days after launch of NFS Heat. It toke them 2 weeks to reply. This process is pain in the * to get digital refund for a broken game. Just yesterday and today they replied and I provided video evidence of the issues. Please read the attachments.

    for future reference and broken digital games, I advise all gamers to contact Sony customer service via telephone, not email or live chat otherwise they will respond with 

    “You have already downloaded the game and played it” without themselves doing some research they might blame your own console too” it’s pathetic.

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