Exactly. Even just an official acknowledgement that this is an issue would be a step in the right direction, especially considering that pretty much EVERY PS4 player is having the exact same issue.
EA could learn a lot from the likes of Bungie with Destiny 2 as Bungie are VERY quick and very active when identifying and addressing bugs and issues and communicating very frequently with the community on Twitter and on forums. It just seems that here no one actually even expects a response from EA, we are all just hoping we get, well, some kind of response.
I still don't think that EA realize building up that respect and trust with THEIR gaming community by communicating with them with regards to issues such as we are having now goes a long, long way.
@ EA dev's / community managers - pull your heads out of the sand and try communicating with us for once. Please.