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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago

Re: All game data lost for no reason NFS heat

Hi there @REYONL1NE 

I've moved your post over to the NFS Heat boards.

The save data for NFS Heat is stored locally to your PC, unfortunately if the progress has been reset or lost, we'd have no way of restoring this progress or save data on our side for you. 

13 Replies

  • zGlitch's avatar
    zGlitch
    3 years ago

    @EA_Solaire 

    That is interesting, considering the only reason it resets our data is due to the Origin Cloud saying the save is invalid and then it overwrites our local save game data. So it seems like a EA / Origin issue, not an US issue. 

  • warlockp4c's avatar
    warlockp4c
    3 years ago

    So that's a big terrible bug, how you pretend that we play this game with those bugs? In my case I can't get out of the game because lost my progress and start again in the beginning, very bad work from EA, very bad for your answer to this issue. That work from QA team, ufff was very very bad.

  • @EA_Solaire  That's a lie. Even if it is technically true, some synchronization process ends up erasing your money/progress and EA support keep pushing this back for years as it seems.

    I hope all affected people will stop supporting EA and boycott the next games.

  • EruS1's avatar
    EruS1
    3 years ago
    @EA_Solaire I lost my all progress too. I have been playing like 4-5 days and i was enjoying it very much. But when i opened the game yesterday all progress was gone. Is there really no solution?
  • @EruS1 same here, lost all my progress after sync ☹️

    I created ticket in support, but I think they don't care about it
  • @EruS1 Me too i lose my progress and they make me angry, i don’t no the reason to give us a new begin. my achievement 81% my lvl 50 . pls fix it this your problem!
  • its so true ea its the worst game company they just dont care about playears even forza that have like 2 or 3 games are better and more realistic than nfs that have like 15 games nad alredy exist for sutch longer time * ea trash company

  • keeamu's avatar
    keeamu
    2 years ago

    can i restore my saved game on nfs heat pc, i played around 50+ hours can all empty like EMPTY

  • when has EA ever cared about its customers. btw i dont think theres a way to restore progress so i wouldnt spend to long trying too. This is the reason i dont get new EA games anymore they always end up being *. 

  • JY9123's avatar
    JY9123
    2 years ago
    @Prosektikos hi, i'm agree with you. in 2024 this year, i got the same problem after reinstall game. i won't buy any EA game anymore.

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