Forum Discussion

Anonymous

Approved

Re: Avatar profile picture can't be changed :(

The probem still persist up today lol everytime I want to change my profile picture, an "error 500" pops up

I don't think they'll fix this though, years have passed and this isn't fixed 😞

6 Replies

Deko_Wolf
9 years ago
I was able to change my avatar just last week. What's going on?
Straatford87
DICE Team
9 years ago
@Deko_Wolf

I just tried to change my avatar and I wasn't able to do so either. I'll forward this for investigation.

Thank you for reaching out to me 🙂
Deko_Wolf
9 years ago
@Straatford87 Thanks once again Tom. You're the bomb! 😉
Straatford87
DICE Team
9 years ago
@Deko_Wolf

Glad I could help!

Haven't received an update yet, but I will keep chasing this up for you.
Deko_Wolf
9 years ago
Hi again!

It's been three weeks since the problem has been reported. Any updates?
Straatford87
DICE Team
9 years ago
( @Deko_Wolf no updates at the moment. I will continue to post further information about this problem in the below linked thread)

Hi everyone,

I just wanted to give you an update that we are investigating two issues at the moment:

Being unable to update Avatars on the NFS Network

Being unable to login to the NFS Network

Both issues give an 500 Error and seem to be related

Since this thread was originally started regarding an issue in 2014, and because I want to keep all information in the same place, please use the following thread going forward:

http://answers.ea.com/t5/Need-for-Speed-Rivals/Under-Investigation-Need-for-Speed-Network-Error-500/td-p/5851814

Thank you,