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10 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    Our settings are fine.. I'm not new to xbox and neither is he. Our nat are both open. This is an issue on your end that needs to be fixed, tons of people are having the same issue. Blaming it on your customers and acting like nothing is wrong is not the way to handle YOUR problem.
  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    That is true me and my friend can't play either freezes on loading screen everytime never fails. Tried it 4 times in a row the bar gets full and stays there. Sometimes i have to repeat try to join by myself. All those ports are open on my router.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    @AKAxMUSTANGxGT @rancher1337,

    We are aware of the infinite loading screen issue which should be addressed in an upcoming patch.

    However, this does not seem to be the issue both of you are referring to when you are unable to join friends? If this is in fact what you both were experiencing, then it wasn't fully clear to me by your explanations.

    --Tom

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Yea, like at the beginning at the menu we will join as a crew. Then tell it to match make for both of us then when it gets to the loading screen with controller it loads all the way up to full then stops and thats it.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    @rancher1337,

    Are you all still experiencing this issue tonight?

    If so, at what time did you experience the issue (please add your timezone)?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    No, been doin it to us past 5-6 days we tried it again last night and it loaded that time but we had been trying ik mon night we tried 4 times in a row same result. But were in Eastern Time Zone we haven't tried it again tonight

  • Winzards's avatar
    Winzards
    10 years ago

    It's still not working. Im inches close to returning this game. What's the purpose of always online when you can't even join your friends? Unnacceptable .. this is .. surely the last ever .. need for speed I'm ever buying. 

    Why can't you be like Codemasters? They absolutely screwed F1 2015 and they admitted it, accepted what they did and promised solutions. You just keep saying that the problem is on our end but it simply isn't.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    @Winzards @rancher1337 @AKAxMUSTANGxGT

    Just to make sure: do all of you have a Playstation+ or XB Live Gold subscription? It is required for multiplayer.

    Please also note that sometimes you are unable to join a friend because they are playing in a server that is already full. To get around this, please load your game and immediately form a crew or invite your friends. Now click Play, and you should be able to play together.

    Please let me know if that worked for you.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    It worked for us again last night idk maybe its working idk it worked for us again last night i was alrdy in a server i was able to go back to the menu invite him to the crew then it started matchmaking for us it worked. I'll reply back if it does it again.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    @rancher1337,


    Thanks for updating me. We did release a patch yesterday that should've solved similar issues. If you run into anything else, please let me know.

    --Tom

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