EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: DirectX function error Need For speed Heat
Can we try the following steps, when you have a moment?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for NFS: Heat
- Check for other applications that may be limiting EA App or Game performance
If the issue continues let us know the following:
Spoiler
Platform:
PSN ID/Xbox GT:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers
Cheers!
