EA_Barry
Community Manager
9 years agoRe: Game Crash
If possible, can you test this on a Wi-Fi connection rather than using your mobile data and let us know how you get on please?
If possible, can you test this on a Wi-Fi connection rather than using your mobile data and let us know how you get on please?
It's not a wifi issue.
I'm having the same problems on my iPad pro on a perfect stable wifi connection
Please see the following link for steps to try: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS troubleshooting: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/