Forum Discussion

Re: GLITCHES far too many times and is getting worse

EA TOM

you say you are not currently aware of the glitches 

well some are mentioned in other peoples posts

so other people are experiencing some of the same glitches as me

here is a copy of my dxdiag and you will see my pc is more than powerful enough to run this game

System Information
------------------
Time of this report: 6/30/2016, 17:00:54
       Machine name: AMD-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045)
           Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
       System Model: To be filled by O.E.M.
               BIOS: BIOS Date: 04/08/14 10:15:06 Ver: 04.06.05
          Processor: AMD FX(tm)-8350 Eight-Core Processor            (8 CPUs), ~4.0GHz
             Memory: 16384MB RAM
Available OS Memory: 16282MB RAM
          Page File: 3069MB used, 29493MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

Display Devices
---------------
          Card name: AMD Radeon (TM) R7 370 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6811)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6811&SUBSYS_20151462&REV_81
     Display Memory: 3819 MB
   Dedicated Memory: 4075 MB
      Shared Memory: 3840 MB
       Current Mode: 1680 x 1050 (32 bit) (60Hz)

20 Replies

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @iggyinit

    You haven't uploaded the full dxdiag.txt file, so I cannot fully check your system. The part that you linked looks fine.

    Note that the reason why I ask this is that when you are dealing with a PC system, the cause of a glitch can vary wildly from system to system depending on the hardware, and even the software installed.

    I can forward your feedback about the glitches that you posted. But if you think that your PC is running without issues then I won't be able to do further troubleshooting.

  • AGAIN TODAY ANOTHER EXAMPLE OF THIS REDICULOUS GAME CRASHING AND ROAD DISSAPEARING ,

    THIS GAME IS BEHOND A JOKE NOW AND IS JUST SPOILING THE FUN ,

    ITS NOT ONLY FRUSTRATING ITS GETTING VERY ANNOYING ,

    THIS PICTURE SHOWS HALF ROAD THEN TURNS TO DIRT ROAD WHERE IT HAS COME TO A SUDDEN STOP

    AND ONLY WAY OUT OF THE GAME AS SAID BEFORE IS PRESSING CTRL ALT DEL AND LOOSE EVERYTHING I HAVE JUST EARNED IN THAT GAME .

  • AGAIN GLITCHING CAR COMES TO A SUDDEN STOP AND THERES NOTHING I CAN DO APPART FROM EXIT THE GAME AND LOOSE WHAT I HAVE EARNED

    THIS IS NOT ACCEPTABLE , WE PAY FOR THE GAME SO EA SHOULD RECTIFY THESE VERY VERY ANNOYING PROBLEMS ,

    ITS AN ABSOLUTE DISGRACE EA WITH CUSTOMERS HAVING THESE CONSTANT GLITCHES

  • AGAIN 3 TIMES WITHIN LESS THAN HALF AN HOUR ROAD JUST DISAPPEARS THEN NOTHING I CAN DO ONLY EXIT THE GAME A LOOSE EVERYTHING I HAVE JUST EARNED ,

    THEN I REJOIN THE GAME AND IT HAPPENS AGAIN ,

    TWICE IT HAS HAPPENED IN THE SAME PLACE AS YOU CAN SEE BY THE PICTURES BUT YOU CAN SEE THERES 2 DIFFERENT AMOUNTS IN MY POINTS SCORE ,

    THIS GAME IS JUST GETTING WORSE AS IT GOES ON ,

    EA THIS IS AN ABSOLUTE DISGRACE AND APPALLING THESE GLITCHES NEED TO BE SORTED OUT STRAIGHT AWAY .

  • AGAIN TODAY ANOTHER ANNOYING EA GLITCH CAR JUST STOPS AND ONLY WAY OUT IS EXIT THE GAME

    THANKS VERY MUCH EA WHAT A WONDERFULLY UN-ENJOYABLE UN-PLAYABLE GAME

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @iggyinit

    I did not detect any issues in your dxdiag.

    The only further suggestion I have is to make sure that you've go no extra programs running in the background while playing this game, and to lower the in-game graphical settings.

    Note that if there are bugs or glitches in the game then we will of course take a look at them. But that will never be an immediate fix. 

    Lastly, you've made your issue clear so I would kindly like to request to keep posting further messages in all CAPS. There is no need to post further examples of the same issues.

  • iggyinit's avatar
    iggyinit
    9 years ago

    ok no more caps I was just very annoyed at the time with this happening and loosing the items earned ,

    and over the period I have been playing the game with these constant glitches I have lost out on many challenges and quite a few million points earned in total ,

    I fully want to enjoy playing this game but sometimes its impossible with these glitches and it just spoils the fun and puts me off wanting to play it as I know when I login its going to happen again ,

    I have tried my graphics on lowest settings medium settings and high settings and it still glitches no matter what settings I have it on ,

    I know my graphics card is capable of running more powerful games than this on high settings with it being a 4gb gddr5 ,

    and no I never have any other programmes running in the back ground I always close then down before opening nfs rivals ,

    I also read on other posts that other people have the same glitches as me so I know its not down to my end .

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @iggyinit

    Hi,

    Thank you for removing the caps from your post.

    If you've tried lowering your in-game settings and closing background programs then I currently don't have further troubleshooting steps available. I do agree with you, and understand, that these glitches are very frustrating.

    What I can do for you is forward the information that I've collected in this topic about these glitches. However, note that in some cases we might not be able to resolve them, or it can take a long time. I also won't be able to provide you further updates on these glitches.

    Thank you, though, for taking them time to provide us with screenshots and information about these glitches.

  • iggyinit's avatar
    iggyinit
    9 years ago

    I have one more question why do we get constant ( you have disconnected migrating host ) if it because someone has left the game well that's there problem not mine so why do the rest of us have to suffer this

    I was playing the game for just short of an hour and had almost a million 957 thousand and it disconnected me and I lost the lot now I am annoyed

    who ever programmed the game and thought of this disconnection so everyone leaves well what stupid idea that is totally spoils the game and its a ridiculous

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @iggyinit

    The host migration disconnects are a risk when playing online. However, you can avoid this by setting your Matchmaking to Single Player under All Drive Settings. You will now be playing alone and won't get disconnects.

  • iggyinit's avatar
    iggyinit
    9 years ago

    ok well that gives me an idea what to do

    thank you

  • iggyinit's avatar
    iggyinit
    9 years ago

    new problem

    when is EA going to start getting rid of hackers

    about a week ago there was a racer and when I zapped him or her there energy went down then instantly rejuvenated itself without going through a garage

    and today there was racer with a police car that just appears behind me zaps me once or twice then I am busted , every time I came back into the game he or she just appears again and I can not play the game because of these hackers or it seems to me they are hackers the way they are how quick they appear from no where

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @iggyinit

    If you come across cheaters then make sure that you report them. How you can do this can be found in the following article:

    http://help.ea.com/en/article/how-to-report-cheating/

    Note that when a player gets reported we first have to investigate the claim. There are many reports (often false) and many cheaters, this process can take up quite a lot of time. Therefore you won't see immediate action when you report someone.

  • iggyinit's avatar
    iggyinit
    9 years ago

    this game is now beyond ridiculous now

    its about time EA got there finger out and sorted the ridiculous glitches the road just disappearing then game totally crashes then I loose everything I have earned in that game and having to press ctrl alt del buttons just to escape the game

    we pay for these games so you should do your part and correct these glitches

    these happen way too many times it beyond a joke its totally unplayable at times because of these problems

    here is one picture of many examples it happens

    I am now at the stage where I am getting that fed up of it happening and thinking of quitting the game for good and throwing my game disks in the trash and never buying another ea game ever again

  • GLITCH AFTER GLITCH AFTER GLITCH ITS NEVER ENDING ,

    THIS IS GETTING BORING NOW BECAUSE OF THESE ,

    THIS IS THE MOST UNENJOYABLE GAME I HAVE EVER PLAYED ,

    I LIKE DRIVING GAMES BUT THIS IS SO UNPLAYABLE SOMETIMES ,

    ( ITS ABOUT TIME THESE WHERE SORTED OUT BY EA ),

    WE PAY FOR THE GAME ,

    SO DO THE RIGHT THING AND SORT THESE GLITCHES OUT ,

    THE ROAD JUST DISSAPEARS THEN THATS IT THE GAME FROZEN I HAVE TO USE CTRL ALT DEL BUTTONS JUST EXIT THE GAME AND LOOSE WHAT I HAVE JUST EARNED AND CHALLENGES AND LOST ,

    PLUS THE STUPID ( YOU HAVE DISCONNETED ) THE AMOUNT OF RACES AND CHASES I HAVE LOST OUT ON BECAUSE OF THIS ,

    THESE GLITCHES ARE REDICULOUS ANNOYING AND RUIN THE GAME COMPLETELY

    AND NO I WONT STOP USING CAPITAL LETTERS UNTIL EA GET THE MESSAGE AND GET THERE FINGERS OUT AND SORT THESE GLITCHES WHICH IS ONLY FAIR THEY SORT THEM CONSIDERING WE ARE THE PEOPLE WHO BUY THE GAMES AND WE EXPECT A GAME THATS WORKS AND NOT ONE THAT ONLY HALF WORKS SOME OF THE TIME .

  • GLITCHING AGAIN

    SAME PLACE 3 TIMES IN A ROW

    THIS IS GETTING BEHOND A JOKE NOW

    I JUST DONT KNOW WHY EA RELEASES A GAME THAT DOES NOT WORK PROPERLY

    ITS JUST SAD

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @iggyinit

    Hi,

    There isn't anything more I can do for you via the forum. You've posted about this issue multiple times so if you still have further questions then you can always reach out to an EA Advisor.

    Additionally, I understand your frustration about experiencing technical issues with the game. But note that this is a community help forum which means that it is not meant as a place for every individual player to have their own vent thread. I will therefore lock this from further discussion. Please don't post the same issue again in a new thread. Instead, reach out to an Advisor to see what else can be done for you.

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