EA Staff (Retired)Hey @pikaopas_2 Thanks for reaching out to the community, when you have a moment can we try the steps shared in our Help Article, Troubleshoot your connection to EA games
Cheers!
Hi, I have tried all the troubleshooting tips you have provided, but non of the worked. I am still getting the error cod: 1f4.
EA Staff (Retired)Hi @EA_Illium, so when I originally got the issue I tried with several alternate account but that did not work. I tried yesterday and I can now access multiplayer with my alt and not with my main.
One thing I tried when I got the issue was to unlink and relink my PlayStation network account. This gave me a different error code: 193. To fix the issue I made a new EA account (pikaopas_2). However I keep getting the error 1f4. People I have talked to and my alt account can now connect but not my main PlayStation account.
I have now tried to reconnect my PSN and old EA account but I keep getting the error 193 now instead.
EA Staff (Retired)Hey @MOST_RECKLESS
To confirm with that specific error code I know removing the demo (if you have it installed) has helped others in the past.
If not, we might be running into an account issue, in which case you will want to reach out to our support to take a look at your account.
Cheers!
