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Hi once the game loads, go back to the console home screen and reset the console, thus is working a treat with mine(xbox one x)
I'm not sure what to do at the moment. I'm going to what until the next update which I believe is at the end of the month and if they're going to resolve the issue. If not, then inquire about a refund.
Hi once the game loads, go back to the console home screen and reset the console, thus is working a treat with mine(xbox one x)