Forum Discussion

Re: Nfs Heat dont start just a black screen

Pretty bummed tried all the recommendations here, editing the PROFILEOPTIONS_profile, quick alt-tab, opening up another program, window mode etc, another uninstall reinstall, cleared cache, etc, doesnt seem to make a difference on my machine. Still unable to play the game just a blank screen for 5 seconds then drops back to origin... heres my dxdiag if anyone else has any ideas.

its a shame too cause from what I have played of it on another setup its a sweet game, so really looking forward to finally getting it running on mine,

19 Replies

  • typeOnegativE97's avatar
    typeOnegativE97
    Not applicable
    6 years ago

    I`ve tried everything , no luck ...  Solution for me is hdr off in ingame options and HDMI deep colour off in TV options . game works now , but no DV . EA fix this please 

    specs is 

    i5 6600K , 16 GB  and 1060 6G attached on LG UH85 

  • jpwalters1's avatar
    jpwalters1
    New Rookie
    6 years ago

    I haven't had much luck in getting this to work.  Seriously tried everything.  v1.4 Patch didn't help.

    I've repaired, reinstalled the game 2 or 3 times.  Cleared the Origin Cache twice, Did a reset install of Windows 10.  Latest drives all around.  Tried disabling Surround config.  Ran CC Cleaner.  Reinstalled 2015 & 2017 VC Redists.

    Really at a loss, but getting a game to work should not take this much effort.

    My Specs are:

    Asus Crosshair Hero VIII Wifi

    Ryzen 9 3900X

    Asus 2080TI-Strix

    32GB RAM

    Windows 10 Build 18363

  • KrystaGG's avatar
    KrystaGG
    Not applicable
    6 years ago

    Let me repeat my post HOW TO FIX DOLBY VISION BLACK SCREEN WHEN LAUNCHING THE GAME: use fresh driver install or DDU, set RGB 8bit Limited. Only then DV will work without problem and 100%. Also, game sometimes after launch pushes RGB to FULL and its colors are looking reversed. Just task switch to NCP and switch back to Limited. Screen will go black but task switch alt tab blindly to the game and it will work too. Unfortunately black screen after quiting the game is present and just do soft reset

    [Fixed formatting - Admin.]

  • betterdaysone18's avatar
    betterdaysone18
    Not applicable
    6 years ago

    damn... looks like its in the too hard basket... kinda disappointing from EA with no real communications about it... ignore the problem until it goes away...

  • Kidvybe's avatar
    Kidvybe
    Not applicable
    6 years ago

    PLEASE STATE WHICH PLATFORM you are offer solutions for..There are many more PS4 and Xbox Users with issues and our work arounds are not that simple so please state PC, Xbox or PS4  

  • DutchD3lta's avatar
    DutchD3lta
    Not applicable
    6 years ago

    No idea why this topic is marked as solved. I see now that many still have the problem.

    I bought the game last Saturday and played without any issues. Now, after the forced update of today, I cannot play anymore. Game crashes to desktop some second after startup.

    Please provide a solution EA.

  • OsXGBG's avatar
    OsXGBG
    Not applicable
    6 years ago

    @DutchD3lta wrote:

    No idea why this topic is marked as solved. I see now that many still have the problem.

    I bought the game last Saturday and played without any issues. Now, after the forced update of today, I cannot play anymore. Game crashes to desktop some second after startup.

    Please provide a solution EA.


    I have the same issue now (PC).

  • typeOnegativE97's avatar
    typeOnegativE97
    Not applicable
    6 years ago

    1.5 patch released , but still no fix for DV black screen ,and game don`t work now . Well done EA 

  • PureBlood79's avatar
    PureBlood79
    Not applicable
    6 years ago

    Same for me. I had an hour long conversation with EA online support and nothing. He promised me to raise the issue to development team. They sell beta version games for a lot of money. Probably Christmas was the selling point for them. Never mind it doesn't launch just grab the money and screw the users and company credibility.

  • THEGeekGaming's avatar
    THEGeekGaming
    Not applicable
    6 years ago

    My friend bought me the game and mine is literally just a black screen on launch, ive also had hour long conversations to support and after trying everything they told me to do it still doesnt work... In the end whoever I was speaking to spoke to their "Supervisor" who then said many other users are experiencing the same issues and that they're working on it and that I must keep an eye on twitter for the fix......... had this game for almost a week now and ive not even got it to start.

  • Orihale's avatar
    Orihale
    Not applicable
    6 years ago

    When you log into Origin, right click on nfs:heat logo and choose "repair", in my example i had to download 2gb of patch, works fine, hope it helps you

  • Nick-Chronic's avatar
    Nick-Chronic
    Not applicable
    3 years ago

    why is this still a problem , its wrecking my new philips 4K tv , having to hard reset everything

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