Forum Discussion

22 Replies

  • I gave up. The game is dead. I deleted all my data in hopes sold being able to start a new game free of stress but I still get the code. F you EA 

  • Okay, but I'm not playing until you fix it, so...There's no point. I've been playing in Solo mode, but that sync error keeps me from playing period.

  • New content still not able to play online I have same problem and if it doesnt get fixed I will give up on the game, please get this error fixed as soon as you can

  • 450019344's avatar
    450019344
    5 years ago

    I've been waiting for a fix for this error on xbox one for over 3 months, no fix at all

  • When? Its 2 months since you've said this????? I'm annoyed that I've paid almost 70$ for a game that won't let me online.

  • Still kinda unacceptable I've know how this error since the game came out. I'm pissed

  • I played online yesterday did some races then quit to lobby. Left my xbox on. My xbox live expired. Ehn I woke up noticed that it expired, bought new one. Now I can't play online It says: Item Synchronization Failed. Please contact customer support. Error Code: 40010000. Now I can only play in solo. What the heck? Anybody know anything why or what or how? 

  • CTG-standtall's avatar
    CTG-standtall
    5 years ago

    Happened to me just now. Started up the game in online gave me this code. Went into solo mode played 1 race. Than exit out. Closed app. Started the app back up went into online and code happen. Went into solo sold 3 cars. Closed app. Opened it back up than went and tried online. It worked but i lose 1mill and now back to grinding again. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    Hi, there's an issue affecting the online portion of the game for the past few hours, it's being investigated now. 

  • It didn't work for me, Im using a ps4 slim btw. I went through the whole process and it's still giving me the error report. I still have all of my equipment but the game fails to allow me to purchase parts for my cars, equip parts, and play online due to synchronization failure. Good luck for anyone else who tries this and congrats for anyone that this technique works for!

  • @EA_David Any updates please David? Was able to complete a race in solo play however money is not being credited/banked. Solo play isn't viable either.
  • natgw's avatar
    natgw
    5 years ago

    all my cars and parts all gone now due to this issue.. will i be able to get them back? im on pc platform

  • i'm on ps4 and still get item sync failed to load. it's 9/26/20 and there srill this issue 

  • I had a glitch similar to this back in late November, I lost all my cars and money. I wrote multiple complaints to them and they never fixed the problem. I haven't played since.

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