Forum Discussion

Re: Origin Account age limits

i get banned you not +13 and my age ...

my age ... for you know i play fifa 13 1000 hour and fifa 15 1000 hour and fifa 16 340 hour all in one account origin and i get banned in fifa 16 see message your age not +13 and i can't login to fifa 16 origin and i get this message

thank you for your interest we're sorry but you are not eligible to use EA's online features due to an age restriction

and login to web app and i see message i get banned

and i ask [edit: email address removed] why get banned and i am waiting for help now by [edit: email address removed] i need wait 3 days for i get help

2 Replies

Anonymous
10 years ago
The silly thing about EA is it does not look at the restrictions placed on the account by the PARENT in XBOX live. In XBOX live I have the ability to set my sons restrictions lower even though he is underage. My son is 12 and cannot play even though his restrictions set in XBOX are for 16 and older. EA fails to acknowledge this and strictly goes off the birth date on the account. This is silly and this will probably be the last EA game I ever purchase unless this is fixed. I should be the one to allow or not allow my child to play, not EA.
Anonymous
7 years ago
This is ridiculous. I am not buying EA games until they lift the age restriction. I am the parent and decide what games my kids play. EA sports is not the parent.