You can only redeem your code once. The code is then tied to the account.
If you are logged into to the correct Origin Account.
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Click on the "My Games tab" as shown in the screenshot below. After you have clicked that, you will see a button with an circle arrow on the left hand side (screenshot below). This is the "reload games" button. Click it, and you should now be able to see all the games registered to your account.
- Should any be missing, first try clicking on All games, as shown in the screenshot to ensure that "All Games" are selected. Next you can try setting it to "Hidden Games" to make sure that no game has been hidden on accident.
- If this does not work, try logging out of Origin, and log back in. This is another way of refreshing the games in your Origin.
