Re: Won't let me load saved data from the cloud
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1) I would try to ask some neighbor/friend it I can borrow his Wi-Fi, just to check if it works on different Wi-Fi.
2) The problem is most likely because of some Firewal port filtering active on your home's Wi-Fi router:
- if you know how, try to login to your routers settings & check security options;
- at least, you can try to restart your wifi router (turn off, wait a few secs & turn it on again).