Apologies, that is not supposed to happen. You can also check the status of your refund by contacting an Advisor.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
Community ManagerI can confirm the status of your refund is "Refund requested", it will take a little more time for this to be fully processed and we ask for your patience until then. Thanks.
Good day, @EA_Barry
Thank you for your response.
I'm sure processing a refund request isn't easy and I absolutely understand the need to wait, however, the "case" has absolutely disappeared.
See, whenever I click the "See details" link, it sends be to the page below. Is it some kind of a server error?
Community ManagerApologies, that is not supposed to happen. You can also check the status of your refund by contacting an Advisor.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
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