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Lyonjuventus13's avatar
5 years ago

Steering wheel not compatible

Product: Need for Speed Heat
Platform:PC
Summarize your bug Thrustmaster TX ferrari editition 458 not working
What car were you using? N/A
Was the car your own build or downloaded from the in-game community?
What was the last event you played? N/A
Was it a day or a night event?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Troubleshoot with the steering wheel itself
What happens when the bug occurs? So i bought a Thrustmaster steering wheel since on your page stated that it's compatible with NFS heat .. https://answers.ea.com/t5/General-Discussion/Need-for-Speed-Heat-January-Update-Update-Notes/m-p/8684936#M9933 .. But the connectivity is not good at all, when I load the game it tells you to press A.. but from the wheel you press X. nothing is configured at all. I downloaded all the required drivers and updated all the firmware but still nothing works. The wheel works perfect since I can control everything when I'm in my desktop, example when I turn the steering 360 degrees, it comes back automatically to it's original position and when I launch the game, nothing happens regarding oscillation. I'm frustrated since I bought the wheel specifically to play NFS Heat.
What do you expect to see? The wheel to work

So i bought a Thrustmaster steering wheel since on your page stated that it's compatible with NFS heat

.. https://answers.ea.com/t5/General-Discussion/Need-for-Speed-Heat-January-Update-Update-Notes/m-p/8684936#M9933 ..

But the connectivity is not good at all, when I load the game it tells you to press A.. but from the wheel you press X. nothing is configured at all. I downloaded all the required drivers and updated all the firmware but still nothing works. The wheel works perfect since I can control everything when I'm in my desktop, example when I turn the steering 360 degrees, it comes back automatically to it's original position and when I launch the game, nothing happens regarding oscillation. I'm frustrated since I bought the wheel specifically to play NFS Heat.

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Lyonjuventus13 

    Are you using Logitech G Hub?

    "For PC players: Please make sure to install the Logitech G Hub, regardless of the wheel manufacturer and model you are using."

    Download, install and run that if not and see how you get on in-game, thanks.

  • Yes I installed the app.. still nothing happens.. the logitech G Hub doesn't recognize my wheel.

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