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GGaloro's avatar
13 years ago
Solved

Stuck on White Screen - PC

I bought the game and downloaded via Origin, when I launch the game, a loading icon appears for 2 seconds and then the game freezes on a white screen. The only way to closed it is Ctrl + Alt + Del. I have tried everything suggested on the forums and on the Origin Live Chat and it looks like I'm not the only one having this issue, but EA still doesn't know how to fix this. Is there anything I can do, besides getting a refund?

  • My Bios has setting for Hyperthreading that was turned Off. Once I set that to ON, I have had no more issues

6 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    13 years ago

    Hi ggaloro,

    There is a thread regarding this issue:  Stuck on loading screen 

     

    Please try the solution provided but if the issue persists post a new message in the main thread with additional details.

     

    Regards, 

    Barry.

  • Anonymous's avatar
    Anonymous
    11 years ago

    This is because of processor issue...i had the same problem while using dual core processor...i went into my pc bios and disabled the sw single processor mode and walla i was playing Nfs Most wanted 2012 :D

  • My Bios has setting for Hyperthreading that was turned Off. Once I set that to ON, I have had no more issues

  • Anonymous's avatar
    Anonymous
    7 years ago

    The following solution does not work on my computer. I have the same issue. At first a black screen appears and a loading screen for a few seconds then it is stuck on the legendary white screen☹☹

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