Forum Discussion

Anonymous's avatar
Anonymous
12 years ago

"There's been a problem changing password/email"

I'm getting nowhere with seeing other people in game - I'm thinking now that I put an incorrect password against an old email address. The system won't let me change anything, just says there's been ...
Anonymous's avatar
Anonymous
12 years ago

I'm on Xbox One - the message comes when you attempt the change, new password and confirmation and current password and then press ok and gives the problem message. If I alter something to be incorrect it states password/email is incorrect. But when I do it right it says the problem.

And no not seen that message 🙂

Anonymous's avatar
Anonymous
12 years ago

Maybe you just have to set-up a security question and answer.

I think this is the reason why there is an error message especially if you haven't logged into your account in some time.

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