Forum Discussion
Anonymous
12 years agoI'm on Xbox One - the message comes when you attempt the change, new password and confirmation and current password and then press ok and gives the problem message. If I alter something to be incorrect it states password/email is incorrect. But when I do it right it says the problem.
And no not seen that message 🙂
Anonymous
12 years agoMaybe you just have to set-up a security question and answer.
I think this is the reason why there is an error message especially if you haven't logged into your account in some time.