Solved
when ever i try open the game it says
DirectX function
"m_output->Find ClosestMatchingMode(&matchMode, &m_outputMode, m_renderer->getDxgiDevice())" failed with
DXGI_ERROR_NOT_FOUND ("When calling IDXGIObject::GetPrivateData, the GUID passed in is not recognized as one previously passed to IDXGIObject::SetPrivateData or IDXGIObject::SetPrivateDataInterface. When calling IDXGIFactory::EnumAdapters or IDXGIAdapter::EnumOutputs, the enumerated ordinal is out of range."). GPU: "NVIDIA GeForce RTX 4050 Laptop GPU", Driver: 55176
Hey @Kyfra
Can we try the following steps and check if the error continues?
- Verify the game in via your Steam library
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair or Install the VC++ files for your game (Guide here)
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
Thanks!
