Solved
Online Progression Erased?
All my online stuff got erased! How do I recover it all?
Hi @CoachHeX Thanks for the update, for a live chat you can submit a help case at help.ea.com to speak with our support, we are not able to guarantee a specific time to reply to post made on Answers HQ.
For online progression issues, we can try the following:
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Check for other applications that may be limiting EA App or Game performance
