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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Missing NFS Unbound after redeeming key

Hi @ronnybrd33 To confirm are you still using the older Origin PC client or the EA App? Also, where was the game originally purchased? 

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @ronnybrd33 Thanks for the additional information, We can try a few steps to check if the game appears. 

    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Check for other applications that may be limiting EA App or Game performance
    • Put your device in a Clean Boot then check if your library updates
    • Check your EA account portal > Order History if the game appears. (You can access your account portal by selecting your forum name in the top right of AHQ, then "EA Account")

    If the game continues to not appear in your library, then I would recommend reaching out to G2A for further support as they would outside the Online Retailers we partner with, for more information on who we partner with you can check out our help article...

    Where to buy EA digital download games and virtual currency

    Hope this helps!

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Discuss the latest news and game information around Need for Speed™ Unbound in the community forums.1,214 PostsLatest Activity: 20 hours ago