This game's saved file corrupts..randomly
Due to this... can it be made for players to be able to buy the cars we want if we have the money? No more completing 20 something races to unlock a car. I along with many other players have lost car...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey @COMEGITDISWERK
Thanks for taking moment to reach out to the community on Answers HQ and share your feedback.
While we cannot gaurantee any direct changes, I'm happy to pass this along for the team to be aware of!!
In the meantime, if you are constantly running into your save file getting corrupted. Would it be possible to get the following bits of information?
Spoiler
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- Does this happen when loading into a specific mode or performing an action in a mode?
- Does this happen to any other account on the device?
- What type of network are you using? (Wired, Wireless, Hotspot)
- Is anything else happening?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
Cheers!
- Platform (or client): Xbox X/S
- EA ID (PSN ID/Gamertag): EA ID - COMEGITDISWERK
- Are you getting an error message? Yes
- Does this happen when loading into a specific mode or performing an action in a mode? It happened a few times when loading up Multiplayer
- Does this happen to any other account on the device? No, this is the only account I have.
- What type of network are you using? (Wired, Wireless, Hotspot) Wireless
- Is anything else happening? Lost my Saved File
- If possible, share a Screenshot or Clip...This happened weeks ago. Dont have a screenshot
- EA_Illium
Hey @COMEGITDISWERK
Thanks for providing additional information, to confirm with the Xbox are you on an insider build of its OS? (where you get features like discord integration earlier)
If not how do you normally launch or exit Unbound? Is it always when you load into MP that you received an error message your save was corrupted?
I'm no insider or have an insider build. I normally launch unbound by finding the game in my games on the xbox and press A. Sometimes I have to step away from the game because we have a toddler in the house who wakes up at night, so i'll just close the game out from the xbox menu. I only received the error 2 or 3 times that it couldn't save correctly or something like that. Then it said game file corrupted. I havent received that message since I lost all of my progress.
Is there a way to get my progress back?
- EA_Illium
Hey @COMEGITDISWERK
Progress is store locally for NFS Unbound, we are not able to manually make changes to it.
We typically try to understand what could cause this to happen so frequently, by doing things such as;
- Backing out to the main menu to save your game
- Closing Unbound from Quick Resume and fully launching the game
- Not being on unstable builds
Do you know if any other profiles on the console run into this? If not, we could try removing and readd your account and checking if this continues to happen 2 or 3 times.
Thanks!
Featured Places
