I'm sorry this happened to you, the more i look at this forum the more it looks like EA just doesn't care, I asked @EA_David earlier about changelogs for the new update he posted friday and instead of answering me he was on there answering topics that were already solved, the problem here isn't criterion or need For Speed the problem is EA they just don't care about anything but money and these devs on here are puppets and only respond to what they are allowed to, it's frustrating and unfortunate but what I'd advise at this point is playing a racing game not owned by EA, refund whatever money you spent and wait until/if they decide to care, this is ridiculous and not fair to the people who have allowed them to continue doing business by buying their half assed products, they will probably delete this or ban me, but whatever i'm saying my piece