Forum Discussion

2 years ago

Blurry HUD

The HUD in game is blurry/distorted, especially speedometer and map. I have finished the story on release, this was not a problem before. I have decided to play through the story again, but now I can...

technical issues

EA_Illium

EA Staff (Retired)

2 years ago

Hi @Thrudgelm

Thanks for reaching out to the NFS Unbound community on Answers HQ!

Can we try the following steps if you have not and check for improvement?

Spoiler

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

EA App's Cache (Top Left Menu > Help > App Recovery)
Connection and Advance Connection Guides
Check for other applications that may be limiting EA App or Game performance
Run the System File Checker tool then Check for Windows and GPU updates
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
Restart your device in Clean Boot mode, then just try running the client and game

Repair/Verify your game based on which client you are launching from EA App - Repair (My Collection > Tile Dots > Repair) EA App's Cache (Top Left Menu > Help > App Recovery) Connection and Advance Connection Guides Check for other applications that may be limiting EA App or Game performance Run the System File Checker tool then Check for Windows and GPU updates Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues Restart your device in Clean Boot mode, then just try running the client and game

If this continues, would it be possible to get the following information?

Client:
EA ID (Gamertag):
Are you playing the Story mode or Online?
How long are you playing until you notice performance issues?
Is anything else happening?
If possible, share a Screenshot or Clip...
Please also share a DxDiag (file) and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate.

Cheers!

Thrudgelm

2 years ago

Dear @EA_Illium,

with all due respect, I have stated all the necessary information you need to identify the problem in my first post, including a screenshot. I keep my drivers up to date, I have tried both clearing cache and repairing the game.

It's literally a blurred speedometer and map, while rest of the game is looking crisp, nothing else. Please see the SECOND screenshot attached. There is nothing else for me to state. Either it's a known issue that you have a solution for, or it's a game "feature" in which the game renders its picture in a specific way and there is nothing I can do about that.

Cheers!