Cannot load NEED FOR SPEED UNBOUND FROM STEAM OR EA APP

Question

When I open the NFS UNBOUND OR Need for speed Deluxe edition it gives me error "The EA app encountered an unknown error. Try again a bit later" and intermittently it shows "The servers took too long to do their server thing. Make sure you are connected to the internet, and try again"

I have created 2 tickets for this

Case #157219873

Case #157221800

I would appreciate it EA GAMES can figure this out and soon

ea_illium · Answer

Hi&nbsp;@Clarion_23&nbsp;

If we have not, lets try the following and check if the message continues to pop up:

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection &gt; Tile Dots &gt; Repair)
EGS - Repair (Library &gt; Tile dots &gt; Manage &gt; Verify)
Steam - Verify in your library

EA App's Cache (Top Left Menu &gt; Help &gt; App Recovery)&nbsp;
Connection&nbsp;and&nbsp;Advance Connection&nbsp;Guides&nbsp;
Check for other applications that may be limiting EA App or Game performance
Run the&nbsp;System File Checker tool then Check for&nbsp;Windows&nbsp;and&nbsp;GPU&nbsp;updates&nbsp;&nbsp;
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues&nbsp;
Install/Repair your VC++ files for your game (Microsoft VC++ Link)
Restart your device in Clean Boot mode, then just try running the client and game