Can't customize online character

@theanimasterI'm glad it worked for you, but this doesn't solve the issue for anyone who doesn't (and shouldn't have to) delete their progress. I've already completed the campaign, got like 90% of the activities, 100% of the collectibles and have made online progress too. I'm not about to give everything up for that. I did try this method though. I deleted the save file off the PS5, and redownloaded it from the Cloud. Also deleted the two files for Palace and preorder content, and it didn't fix the issue sadly.

Still need a proper patch for this.

Edit: @EA_Atic I believe this has something to do with the pre-order content on PS5, like the guy above mentioned. Because my friend who got the Palace edition recently without the pre-order content doesn't have this issue. Something about the pre-order content messed up any ability to edit the character model online.