Doesn't work with Epic Games account
I bought early access through the Epic Games Store. When I click on install the game, I get redirected to my EA account, I go into it and install the game. After installing the game, I click launch ...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@Forxad22 To confirm the image in your screenshot are you seeing an update or redownloading the game?
Also to confirm do you get an error message when trying to launch the game?
Also to confirm do you get an error message when trying to launch the game?
@EA_Illium This window pops up while starting the game.
My caption on the image.
Running the game
Click on the game icon twice to launch the game@EA_Illium
I would like to add that I have already reinstalled the game 3 times and no positive results.
1. Also, when starting the game in EA I am redirected to Epic Games Launcher and nothing else happens.
2. I also had the EA app window close during launch, as if the game wants to start, but nothing happens again@EA_IlliumIt's lounch the game
https://youtu.be/N4U_770KZ0c- EA_Illium
HI @Forxad22 Thanks for the video, can we try the following steps and check if this continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Troubleshooting Graphics issues
- Put your device in a Clean Boot and only launch the game
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