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When its a error code on a game using ea play on ps5 you will never get help at all i did ask from 29 nov to 2 dec. Did also ask on support as well as here ea Blame sony and sony blame ea. And you will never get help if you have problem whit ea play on ps5. They will never help players on consold its really annoying
- EA_Illium3 years ago
EA Staff (Retired)
@KainandRaziel What is the error code you are getting?- 3 years ago
@EA_Illium wrote:
@KainandRazielWhat is the error code you are getting?https://answers.ea.com/t5/General-Discussion/Early-access-trial-need-for-speed-unbound/td-p/12091732
Ea dont care about players have ask since the game did come out on 29 nov. Was Lucky to play the game on xbox series x. There was no problem and when I ask support or here I get no help at all ea Blame sony. And sony Blame ea. I did also ask support whit no luck its seems that when we have problem whit ea play on psn. Ea will never help.
I did pre order the game on ps5 i was Lucky there was a 10 hours trial was never able too play it. Because ea will never help why better to report a problem on ps5 when ea will never help us consold players i am soo angry on that.
And here is the case nr on ea help #128528208
I did never get any help
- 3 years ago
@EA_Illium wrote:
@KainandRazielWhat is the error code you are getting?It was never fixed and no help i did also report it whit support ticket as well but never got any help. I am so angry i never got any help And ea Blame sony.
Sony Blame ea and the support ticket i have did never help And I got no help at all was Lucky i was able to test the game on xbox series x. But I did buy it on ps5. It was there i did want to play the game on 10 hours long trial whit no luck And no help at all. And you can see that I did contact sony and they did take the higher upp. And you see what answar i did get there.
And support ticket on ea #128528208
And was never able to contact them on phone only email and chat.
And it's seems that when we have ea play on consold we will never get help from ea it self because its not there problem and we cant help since you did buy it on ps5 thats not true
- EA_Illium3 years ago
EA Staff (Retired)
Hi @KainandRaziel I merged your posts together, you can find more information on the error here: https://www.playstation.com/en-us/support/error-codes/ps5/ws-116483-3/
To confirm have you tried the following?
- Verify you signed into your PSN account
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
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