Forum Discussion

Toniespasmo's avatar
Toniespasmo
Rising Novice
22 hours ago

Game can't go online for sync fail, 40050000

hi Pulsar! yes  game still can't go online for sync fail, 40050000, in my case i sold half of my cars and wraps, unisntalled, installed again, (game and EA app) created a new save game,  changed DNS , changed internet provider, used VPN,  last step is formating the pc (not gona do it , for obvious reasons) sadly game online still broken! 

Thanks!

2 Replies

  • Jorgeman123344's avatar
    Jorgeman123344
    Seasoned Newcomer
    2 hours ago

    It is not only happening on PC. Consoles are also getting affected by this rather annoying bug/glitch/error/whatever in both Heat and apparently Unbound... Offline play is totally fine, but you can't really play online because of the same error he's having.

    The steps I took can be seen here, as my post got merged into another thread: 
    https://forums.ea.com/discussions/need-for-speed-franchise-discussion-en/nfs-heat-inventory-sync-bricked/13275316

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi there. I moved your post into a separate thread as it appears to be a different problem. 

    Please try these steps in order and let us know how that goes:

    1. Try on a wired connection if if you use Wifi
    2. Add game to exclusions list in your firewall and antivirus
    3. Temporarily close any firewall/network-management apps and run the EA App as administrator
    4. Check router firewall filtering and disabling ROG Game First or similar network-priority software (this helped some players with this error)
    5. Clear the EA App cache and repair the game files.
    6. Create a copy to back up the game save file in different location and then delete the existing save folder so the game can create a new one: Documents\Need for Speed Heat\SaveGame\savegame, then relaunch and use a new save to test connection.

Featured Places

Node avatar for NFS Unbound Technical Issues & Bugs

NFS Unbound Technical Issues & Bugs

Need support with tech, game or connectivity issues in Need for Speed™ Unbound? Join us to discuss troubleshooting.Latest Activity: 2 hours ago
2,334 Posts