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luki_plox's avatar
luki_plox
2 years ago

Game crashes in races everytime I play since VOL. 6

Product: Need for Speed: Unbound Platform:PC Summarize your bug The game freezes and then crashes in races since VOL. 6 How often does the bug occur? Every time (100%) Steps: How can we find the ...
bug
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey Everyone, 

If you are still running into crashing after Vol 6 would it be possible to get the following informaiton?

  • Which client do you play from?
  • Do you get an error message before/after the crash?
  • Does this happen when loading into a specific mode or performing an action in a mode?
  • How long are you playing until this happens?
  • Please share any steps you've tried to far to resolve the issue:
  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag file and an EA app Error ID Number

Thanks!

-xK1-'s avatar
-xK1-
2 years ago
  • Which client do you play from?

Typically Steam, but game is crashing from EA App as well

  • Do you get an error message before/after the crash?

No, game freezes and then closes with no error message

  • Does this happen when loading into a specific mode or performing an action in a mode?

Can happen at any time, have experienced crashes while driving to races in story mode, participating in races in story mode, and one time while immediately after launching story mode while I was still in the garage menu

  • How long are you playing until this happens?

Varies, between 30 seconds and 5 minutes lately

  • Please share any steps you've tried to far to resolve the issue:

Updating videocard and other drivers, PC reboots

  • If possible, share a Screenshot or Clip...
  • If on PC, please share a DxDiag file and an EA app Error ID Number

DX Diag attached, just now opened an EA app error report but don't have an Error ID number yet.

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