Forum Discussion

arjun786's avatar
3 years ago

game freeze & stuck after update

Product: Need for Speed: Unbound
Platform:PC
Summarize your bug after update 28/06/23 as I am launching the game it has gone to freeze or stuck only sound come out
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I think after updating the bug has born technical team or developer need to look the matter
What happens when the bug occurs? game just freeze
What do you expect to see? as soon as you need to find the error and solve the issue

after update 28/06/23 as I am launching the game it has gone to freeze or stuck only sound come out I took help from EA help but still their technical not solve my issue still I am trying to reach them.

7 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @arjun786 

    Try the relevant action below depending on your platform:

    Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

    EA app: Click Manage button and then Repair

    Additional PC steps:

    Thanks.

  • Care to fix my bug issue? Or do you EA guys just pick and choose 1 a week to respond to. 

  • @EA_Barry Thank you for your response as per your advise I tried all above given PC steps but all steps have been failed please find another solution to clear the bug I'm damn sure after update 28/06/23 game getting bug after lunch. kindly find the solution
  • They dont care bro, just demand a refund and wash your hands of this dumpster fire.

  • arjun786's avatar
    arjun786
    3 years ago
    @farcry9176 Yes bro I should go with your advise... I don't think so bug will be remove or not by EA technical team..... I tried every possible tricks but I failed to solve this issue my system is up to mark & updated....
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone, 

    Would it be possible to get a bit more information on this?

    Platform:

    PSN ID/Xbox GT:

    Region:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    Please share any steps you've tried to far to resolve the issue:

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

     

    Cheers!

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